You may set addresses that are not to be called on by the publisher, to be displayed in red and with strikethrough.

 Step 1: Create a category

⇒ Under the Resources tab, select the Category menu.

1. Click the Add new button
2. Enter a 1 or 2-digit code (for example: X)
3. Enter a description (for example: Do not Call)
4. Click the Save button

 Step 2: Indicate the category as Do Not Call

⇒ Under the Options tab, select the Generate Territory menu.

This step will indicate which Category is a Do Not Call (This step allows to support multiple descriptions and languages)

1. Click on the + sign in the Permanent Notes accordion section
2. Select the category created in step 1, from the dropdown list
3. Click Save

Notes

If a Do Not Call address does not have a strike through for the publishers, do the following steps:

1. Under the Addresses tab, select the House to house menu
2. Click on the territory number
3. Click on the + sign in the Click here for more options accordion section
4. Click on the Do not call formatting button
5. Click on the Reapply formatting button

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🕘 Last Updated: 2025-05-08